{"id":11691,"date":"2025-10-11T05:22:26","date_gmt":"2025-10-11T05:22:26","guid":{"rendered":"https:\/\/mintcream-alligator-585921.hostingersite.com\/?page_id=11691"},"modified":"2026-01-18T07:45:20","modified_gmt":"2026-01-18T07:45:20","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/inversionesimaji.pe\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11691\" class=\"elementor elementor-11691\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bedc80a e-flex e-con-boxed e-con e-parent\" data-id=\"5bedc80a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d2fa0d elementor-widget elementor-widget-heading\" data-id=\"9d2fa0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de Reclamaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c7bba5 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"9c7bba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\r\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"11691\"\/>\r\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9c7bba5\"\/>\r\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Libro de reclamaciones\" \/>\r\n\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"11691\"\/>\r\n\t\t\t\r\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ingresa tu nombre\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_28a7fc2 elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_28a7fc2\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tApellidos\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_28a7fc2]\" id=\"form-field-field_28a7fc2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ingresa tus Apellidos\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6f6f59d elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6f6f59d\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tDirecci\u00f3n del Domicilio\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6f6f59d]\" id=\"form-field-field_6f6f59d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ingresa tu Domicilio\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0f1675c elementor-col-50\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0f1675c\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tN\u00famero de Documento de Identidad (Opcional)\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0f1675c]\" id=\"form-field-field_0f1675c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"12345689 (opcional)\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tCorreo Electr\u00f3nico\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"nombre@mail.com\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_9b33a9f elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9b33a9f\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tN\u00famero de Tel\u00e9fono\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_9b33a9f]\" id=\"form-field-field_9b33a9f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"51 965 878 96\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\r\n\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_8adbef1 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8adbef1\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\t\u00bfEres menor de edad?\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"S\u00ed, lo soy.\" id=\"form-field-field_8adbef1-0\" name=\"form_fields[field_8adbef1]\" required=\"required\"> <label for=\"form-field-field_8adbef1-0\">S\u00ed, lo soy.<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"No, no lo soy.\" id=\"form-field-field_8adbef1-1\" name=\"form_fields[field_8adbef1]\" required=\"required\"> <label for=\"form-field-field_8adbef1-1\">No, no lo soy.<\/label><\/span><\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_335291b elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_335291b\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tIdentificaci\u00f3n del Bien Contratado\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Producto\" id=\"form-field-field_335291b-0\" name=\"form_fields[field_335291b]\" required=\"required\"> <label for=\"form-field-field_335291b-0\">Producto<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Servicio\" id=\"form-field-field_335291b-1\" name=\"form_fields[field_335291b]\" required=\"required\"> <label for=\"form-field-field_335291b-1\">Servicio<\/label><\/span><\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_b989be2 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b989be2\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tQueja \/ Reclamo\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclamo\" id=\"form-field-field_b989be2-0\" name=\"form_fields[field_b989be2]\" required=\"required\"> <label for=\"form-field-field_b989be2-0\">Reclamo<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Queja\" id=\"form-field-field_b989be2-1\" name=\"form_fields[field_b989be2]\" required=\"required\"> <label for=\"form-field-field_b989be2-1\">Queja<\/label><\/span><\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_ea3ca66 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ea3ca66\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tMonto del Reclamo o Queja\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_ea3ca66]\" id=\"form-field-field_ea3ca66\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"51 965 878 96\" value=\" No, no lo soy.\" required=\"required\" min=\"\" max=\"\" >\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\r\n\t\t\t\t\t\t\t\tDetalle del Reclamo o Queja\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"2\" placeholder=\"Ingresa los detalles de tu queja o reclamo\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_309c201 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\r\n\t\t\t<span class=\"elementor-field-option\">\r\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_309c201]\" id=\"form-field-field_309c201\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\r\n\t\t\t\t<label for=\"form-field-field_309c201\">Declaro que he le\u00eddo y acepto que mis datos sean tratados conforme a la Clausula informativa del Libro de Reclamaciones de INVERSIONES IMAJI.<\/label>\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\r\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVIAR<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/button>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/form>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bc9879 elementor-widget elementor-widget-text-editor\" data-id=\"1bc9879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW252527686 BCX8\">INVERSIONES IMAJI EIRL, RUC 20605362860 Y DIRECCI\u00d3N AV ALAMEDA \u00d1A\u00d1A S\/N CONDOMINIO MIRADOR DEL GOLF 2 TORRE B DPTO\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW252527686 BCX8\">501 .<\/span><span class=\"NormalTextRun SCXW252527686 BCX8\">\u00a0LURIGANCHO CHOSICA \u2013 LIMA<\/span><br data-v-2bcc3e4c=\"\" \/><br data-v-2bcc3e4c=\"\" \/><b data-v-2bcc3e4c=\"\">RECLAMO<\/b>: Disconformidad relacionada a los productos o servicios.<br data-v-2bcc3e4c=\"\" \/><b data-v-2bcc3e4c=\"\">QUEJA<\/b>: Disconformidad no relacionada a los productos o servicios o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<br data-v-2bcc3e4c=\"\" \/><br data-v-2bcc3e4c=\"\" \/>La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI.<br data-v-2bcc3e4c=\"\" \/><br data-v-2bcc3e4c=\"\" \/>El proveedor deber\u00e1 dar respuesta al reclamo en un plazo no mayor a quince (15) d\u00edas \u00fatiles improrrogables.<br data-v-2bcc3e4c=\"\" \/><br data-v-2bcc3e4c=\"\" \/>Para realizar tu reclamo no es necesario poner DNI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones INVERSIONES IMAJI EIRL, RUC 20605362860 Y DIRECCI\u00d3N AV ALAMEDA \u00d1A\u00d1A S\/N CONDOMINIO MIRADOR DEL GOLF 2 TORRE B DPTO\u00a0501 .\u00a0LURIGANCHO CHOSICA \u2013 LIMARECLAMO: Disconformidad relacionada a los productos o servicios.QUEJA: Disconformidad no relacionada a los productos o servicios o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.La formulaci\u00f3n del reclamo no [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-11691","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/pages\/11691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/comments?post=11691"}],"version-history":[{"count":0,"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/pages\/11691\/revisions"}],"wp:attachment":[{"href":"https:\/\/inversionesimaji.pe\/en\/wp-json\/wp\/v2\/media?parent=11691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}